Business Development Programme Manager

Background

Nexus Global Payments (NGP) is a not-for-profit company limited by guarantee, incorporated in Singapore in March 2025. NGP was established to own, maintain and manage the Nexus scheme – a multilateral initiative to enable instant, secure, and efficient cross-border payments by interconnecting Instant Payment Systems (IPS) worldwide. NGP is currently owned by central banks in participating countries (India, Indonesia, Malaysia, Philippines, Singapore and Thailand). For more information about the company and the Nexus scheme, please visit our website at www.nexusglobalpayments.org.

As NGP approaches go-live in late 2027, near-term success will depend on disciplined execution across multiple workstreams, clear coordination across business, technology, compliance, risk, legal, finance, and external partner stakeholders, and the ability to translate complex delivery progress into concise updates for senior management and governance forums.

Position: Business Development Programme Manager

The opportunity: The Project Manager is responsible for supporting the planning, coordination, execution, and reporting of NGP’s strategic and operational initiatives. The role will help drive delivery discipline across cross-functional workstreams, maintain high-quality project governance, and ensure that senior stakeholders have clear visibility of milestones, dependencies, risks, issues, decisions, and actions.

The role is expected to work closely with members of NGP’s Executive Management Team, functional leads, external partners, and relevant governance forums.

Reporting line: Reports to the Chief Commercial & Partnerships Officer (CCPO) NGP.

Core responsibilities

The core responsibilities of the Project Manager are as follows:

• Project planning and delivery coordination: Support the development and maintenance of integrated project plans, timelines, milestones, dependencies, and delivery roadmaps across assigned initiatives.
• Cross-functional stakeholder management: Coordinate effectively across business, technology, product, operations, compliance, risk, legal, finance, procurement, external vendors, and scheme participant stakeholders to drive progress and resolve blockers.
• Governance and reporting: Prepare concise, accurate, and executive-ready project updates for management committees, steering committees, Board meetings, and other governance forums, including status, risks, issues, dependencies, decisions required, and next steps.
• C-suite and Board-level materials: Draft, coordinate, and quality-check papers, slide decks, dashboards, action logs, and briefing notes suitable for senior executive and Board-level audiences.
• Risk, issue, dependency, and action management: Maintain structured RAID logs, track action owners and deadlines, monitor delivery risks, escalate issues in a timely manner, and follow through to closure.
• Meeting discipline and secretariat support: Support project governance forums by preparing agendas, coordinating inputs, documenting decisions and minutes, circulating action items, and ensuring follow-up between meetings.
• Product owner and business analysis support: Where required, support product owners and functional leads by clarifying requirements, coordinating backlog items, capturing decisions, and translating business needs into delivery actions.
• Payments and FX initiative support: Support initiatives relating to cross-border payments, participant onboarding, FX providers, scheme operations, reporting, settlement-related processes, and operational readiness as applicable.
• Vendor and partner coordination: Track deliverables, dependencies, inputs, and open items with external vendors, advisers, technology providers, and partner institutions.
• Process discipline and continuous improvement: Help establish simple, scalable project management tools, templates, rhythms, and reporting practices suited to a lean, fast-moving organisation.
• Delivery assurance: Monitor whether workstreams are progressing against agreed scope, timeline, and quality expectations, and proactively highlight areas requiring management attention.

Essential Qualifications and experience

• Degree in business, finance, technology, engineering, economics, project management, or a related discipline.
• Approximately 5-10 years of relevant experience in project management, programme coordination, product ownership, business analysis, delivery management, or a related role.
• Demonstrated ability to coordinate multiple workstreams, stakeholders, deadlines, and deliverables in a complex or fast-moving environment.
• Strong stakeholder management skills, with confidence engaging business, technology, compliance, risk, legal, finance, and external partner teams.
• Excellent written communication skills, with the ability to prepare clear, concise, and well-structured materials for senior management, C-suite executives, Board members, and governance committees.
• Strong attention to detail and ability to maintain accurate project artefacts, including plans, action logs, decision logs, risk and issue registers, minutes, and status reports.
• Experience working with project governance forums, steering committees, senior stakeholder updates, or executive reporting packs.
• Comfortable operating in a lean organisation with ambiguity, competing priorities, and evolving requirements.
• Working knowledge of common project management approaches, tools, and disciplines, including milestone tracking, RAID management, stakeholder mapping, governance reporting, and delivery follow-up.
• Fluent in English, with strong written and verbal communication skills.

Desired Qualifications

Payments, FX and Financial Services Exposure:

• Experience in payments, cross-border payments, instant payments, banking, fintech, financial market infrastructure, or regulated financial services is highly regarded.
• Familiarity with FX, settlement, liquidity, transaction processing, participant onboarding, payment schemes, or scheme operations would be advantageous but is not mandatory.
• Ability to quickly learn industry terminology, operating models, technical concepts, and regulatory considerations relevant to payments and FX.

Executive Communication and Governance:

• Ability to prepare polished, decision-oriented materials for senior management, C-suite executives, Board members, and steering committees.
• Confidence presenting project updates or, at minimum, preparing materials that enable senior leaders to present effectively.
• Sound judgment in distinguishing between operational detail and executive-level messages, decisions, risks, and implications.
• Ability to manage meeting rhythms, agendas, minutes, decision records, action follow-ups, and governance calendars with high reliability.

Project Delivery and Product Orientation:

• Experience supporting product owners, technology delivery teams, business analysts, or agile delivery teams would be advantageous.
• Ability to translate business objectives into practical plans, delivery milestones, dependencies, and measurable outcomes.
• Familiarity with agile, hybrid, or waterfall delivery practices, and the flexibility to apply the right level of structure for the situation.

Stakeholder Management and Professional Attributes:

• Highly organised, detail oriented, structured, and comfortable following through on multiple moving parts.
• Strong interpersonal skills and ability to build constructive relationships across diverse teams, cultures, functions, and levels of seniority.
• Diplomatic, pragmatic, and able to exercise sound judgment when managing competing priorities, sensitive issues, and senior stakeholder expectations.
• Proactive self-starter with a bias toward execution, clear communication, and practical problem-solving.

International and Multi-Stakeholder Experience

• Exposure to regional or international initiatives, particularly across Asia, central banks, financial institutions, payment service providers, technology partners, or public-private ecosystems would be advantageous.
• Comfortable working with stakeholders who may have different priorities, operating models, decision-making processes, and cultural contexts.